Last updated: 27/09/2025
Publisher: QHANATI Sole Proprietorship, qhanati.ch
Contact: contact@qhanati.ch · WhatsApp +41 77 476 89 20
1) Acceptance
By accessing the qhanati.ch website (the "Site") and our channels (email, WhatsApp, forms), you agree to these Terms of Use ("Terms"). If you do not agree to them, please do not use the Site.
2) Purpose of the Site
QHANATI offers private tours in Peru and wellness retreats in Switzerland. The content is indicative and non-contractual. Final quotes and contracts are provided in writing (email/WhatsApp) and may include the terms and conditions of third-party providers (hotels, clinics/spas, transportation companies, DMCs, etc.).
3) Application & Booking Process

• Forms, emails or WhatsApp messages are used to initiate a request.

• Prices, availability, programs and conditions are confirmed by a separate quote or contract (which prevails).

• Advance payments/deposits may be required by QHANATI and/or third-party providers according to specific schedules.

4) Role of QHANATI
Depending on the circumstances, QHANATI acts as an organizer or intermediary (concierge/agent). Services provided by third parties are subject to their own terms and conditions (cancellation, refunds, liability, insurance, etc.). QHANATI cannot guarantee the availability or performance of services provided by third parties.
5) Wellness programs – lack of medical advice
The content related to well-being/health (e.g., Chenot programs) is for informational purposes only and does not constitute medical advice or a prescription. Consult a healthcare professional before taking any action. QHANATI is not responsible for medical decisions or the effects of third-party care.
6) Accounts, communications & accuracy
You agree to provide accurate and up-to-date information. You agree to receive electronic communications related to your request. To correct information: contact@qhanati.ch.
7) Intellectual property
The Site and its content (texts, images, logos, graphic design, videos) are protected. Any reproduction, adaptation or distribution without the written authorization of QHANATI is prohibited.
Third-party trademarks and content (e.g., "Chenot") remain the property of their respective owners.
8) Prohibited uses
You are prohibited from:

• circumvent security measures;

• copy, scrape or extract content in bulk;

• publishing/sending illegal, defamatory, unsolicited advertising content;

• infringe upon the rights of QHANATI or third parties.

9) Third-party links & services
The Site may contain links (e.g., social networks, WhatsApp, partner sites). QHANATI has no control over these services and accepts no responsibility for their content, security, or operation.
10) Personal data & cookies
Data processing is described in our Privacy Policy. By using the Site, you consent to the processing and cookies as described. You can exercise your rights by contacting contact@qhanati.ch.
11) Warranty & Liability
The Site is provided "as is". QHANATI does not guarantee error-free, complete accuracy, or uninterrupted access.
Except in cases of gross negligence or intentional misconduct, QHANATI disclaims all liability for indirect damages, loss of profit, opportunity, image, or resulting from a third party (breakdowns, unavailability, changes in schedules/prices, etc.).
12) Force majeure
QHANATI is not responsible for delays/non-performance due to events beyond its reasonable control (force majeure as defined by Swiss law).
13) Changes to the Site and Terms
QHANATI may modify the Site and/or these Terms at any time. Changes apply immediately upon publication. It is your responsibility to check this page regularly.
14) Applicable Law & Jurisdiction
These Terms and Conditions are governed by Swiss law. Exclusive jurisdiction: courts of the registered office of QHANATI [City, Switzerland].
15) European ODR platform (EU consumers)
In accordance with Article 14 of Regulation (EU) 524/2013: https://ec.europa.eu/consumers/odr
16) Contact
QHANATI — contact@qhanati.ch — WhatsApp +41 77 476 89 20